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Freedom of Information Publication Scheme

Information to be published

How the information can be obtained

(e.g. hard copy, website)

Cost

Class 1 – Who we are and what we do

Eirlys Dental Practice

  • ▪  Principal Dentist and Practice Manager: Dr Mostafa Hassaan, GDC: 200129 BDS ORE MFDS RCS Ed
  • ▪  Dentist: Dr Mohamad Daym, GDC: 249178 BDS ORE
  • ▪  Dentist: Dr Sherif Dayem, GDC: 281009 BDS ORE
  • ▪  Dentist: Dr Ali Abdellatif, GDC 80318 BDS, IQE,MFDSRCPS, MCS Implant Dent
  • ▪  Assistant Practice Manager: Salwa Eissa MSc BSc
  • ▪  Dental Nurse: Loredana Bacila, GDC 256589
  • ▪  Dental Nurse: Cerys Pierce-Evans, GDC 269971
  • ▪  Dental Nurse: Abigail Roberts, GDC 27886
  • ▪  Trainee Dental Nurse: Antonia Wild
  • ▪  Receptionist: Poppy Williams
  • ▪  Receptionist: Lindsey Mcardell
  • ▪  Receptionist: Donna FarleyWe provide primary dental services.

Website and hard copy

Team member information is available on the practice website at www.eirlysdental.co.uk and in the practice information leaflet (available in Welsh and English)

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No charge

Contact Details:

Eirlys Dental Practice County Hall
Bridge Street Dolgellau

Gwynedd LL40 1AU

Contact details are available on the practice website at https://eirlysdental.co.uk/ and in the practice information leaflet

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No charge

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Last modified: 23 Oct 2019 Eirlys Dental Practice, County Hall, LL40 1AU M 219 – Information Publication Scheme Template (England, Wales and Northern Ireland), Ver 5, Folder 9, Page 1 of 6

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01341 421717

info@eirlysdental.co.uk

Dolgellau’s Dental practice

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Opening hours

Mondays – 09.00-17.30 Tuesdays – 09.00-17.30 Wednesdays – 09.00-17.30 Thursdays – 09.00 – 17.30 Fridays – 09.00 – 17.30 Saturdays – By Appointment Sundays – Closed

Our current opening hours are available on the practice website and in the practice information leaflet and on the doors.

No charge

Class 2 – What we spend and how we spend it

We have information about:
The cost of NHS treatment, entitlement to exemption

and remission from NHS dental charges and independent charges

Our Income from the NHS derives from the contract we have been awarded for provision of primary dental services.

The majority of our NHS income is from fees received for dental treatment provided. This income is utilised to pay for the running of the dental practice, staff salaries, rent, rates, purchase of equipment its maintenance and servicing, dental materials, dental laboratory fees and all other business expenses.

For information about the cost of NHS treatment you can see the latest fee list onhttps://eirlysdental.co.uk/. If you do not have internet access the practice will be able to provide you with a free hard copy. For a free leaflet about entitlement to exemption and remission of NHS charges please contact the practice.

Our private fee list is available free from the practice and also available on the practice website.

The practice provides both NHS and private treatment to patients. Information regarding the annual costs to the practice to deliver our NHS services is available from Mostafa Hassaan

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No Charge

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Last modified: 23 Oct 2019 Eirlys Dental Practice, County Hall, LL40 1AU M 219 – Information Publication Scheme Template (England, Wales and Northern Ireland), Ver 5, Folder 9, Page 2 of 6

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Class 3 – What our priorities are and how we are doing

Quality Care, access and convenience and disease prevention for the whole population are our top priorities. We aim to provide a seamless experience in dental care. We offer all diagnostic, preventative and restorative dental care. We are open, caring and friendly and aim to include our patients in the decision- making process.

Our team are constantly developing and training to provide you with the highest level of care and treatment. We undergo rigorous cycles of assessment, audit and improvement. Along with in house training and development and external courses and conferences to ensure you are always being delivered up-to date and current evidence-based advice in a safe environment.

Risk assessments and audits are carried out annually and action plans are created.
The practice has a strategic action plan in place (G 151A) with objectives to develop our NHS service.

Information regarding targets and our performance against them is available from the practice owner upon request

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10p per photocopy
£4 per CD
£4 per memory stick

Practice inspection
Inspection reports by regulators Wales: Healthcare Inspectorate Wales

HIW inspection reports are available on the HIW website

No Charge

Class 4 – How we make decisions

The practice carries out an annual management review each year (G 170-TM2). Information regarding decisions made as a result of the review, which affect the provision of NHS services, is available
from Mostafa Hassaan.

10p per photocopy
£4 per CD
£4 per memory stick

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Last modified: 23 Oct 2019 Eirlys Dental Practice, County Hall, LL40 1AU M 219 – Information Publication Scheme Template (England, Wales and Northern Ireland), Ver 5, Folder 9, Page 3 of 6

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Class 5 – Our policies and procedures

Current written protocols, policies and procedures for delivering our services and responsibilities

Anti-bullying and Harassment (M 233-ABH), Accessible Information Policy (M 233-ACI), Accident Reporting (M 233-ACR), Adverse Weather or Local Incident (M 233-ADW), Adoption Leave and Pay (M 233-ALP), Appointment Cancellation (M 233-APC), Adverse Reaction to Drugs (M 233-ARD), Being Open (M 233-BOP), Chaperone (M 233-CHP), Change of Dentist Notification (M 233-COD), Child Safety (M 233-CHS), Consent (M 233-CNS), Counter Fraud (NHS) (M 233-COF), Patient Complaints (M 233-COM), Confidentiality (M 233-CON) Child and Vulnerable Adult Protection (M 233-CVP), Drug and Alcohol Abuse (M 233-DAA), Domestic Cleaning (M 233-DCL), Disciplinary (M 233-DIC), Drugs Management (M 233-DMG), Duty of Candour (M 233-DOC), Dress and Personal Appearance (M 233-DPA), Disability Access Policy (M 233-DIB), Disaster Planning and Business Continuity (M 233-DPL), Data Protection (M 233-DPT), Emotional Care Policy (M 233-ECA)

Employment and Induction (M 233-EIN), Equality, Dignity and Human Rights (M 233-EQD), Equipment (M 233-EQP), Evidence-based Dentistry (M 233-EVD), Fees (M 233-FEE), Family Emergency Leave (M 233-FEL), FGM Reporting Policy (M 233-FGM), Financial Position (M 233-FIP), Freedom of Information (NHS) (M 233-FOI), Fitness to Practise (M 233-FTP), Flexible Working Application (M 233-FWA),Gas Safety Policy (M 233-GSP), Holiday Sickness Cover (M 233-HSC), Information and Communication (M 233-IAC), Legionella Management (M 233-LEM), Lone Working Policy (M 233-LWP), Manual Handling (M 233-MAH), Medical Emergencies (M 233-MEM), Medical History (M 233-MHR), Maternity Leave and Pay (M 233-MLP), No- smoking (M 233-NSK), Notifications to Regulators (M 233-NTC), Out-of-hours Services (NHS) (M 233-OUS), Patient Acceptance for NHS Treatment (M 233-PAC), Parental Leave (M 233-PAL), Paternity Leave and Pay (M 233-PAP), Patient Care (M 233-PCA), Practice Closure Notification (M 233-PCN), Personal Development and Training (M 233-PDT), Patient Experience (M 233-PEX), Prevention and Public Health (NHS) (M 233-PPH), Patient Payment (M 233-PPY), Patient Satisfaction (M 233-PSF), Refusing Access to Patients (M 233-RAP), Redundancy (M 233-RDN), Recalls (NHS) (M 233-REL), Record Management (M 233-REM), Referrals (M 233-RFL), Risk Management (M 233-RMG), Restraint (M 233-RTN), Return to Work Interviews (M 233-RTW), Recruitment of Ex-offenders (M 233-RXO), Sickness Absence (M 233-SAA), Safety Alerts (M 233-SAL), Sustainable Development (M 233-SDV), Sharps Policy (M 233-SHP), Safety Incident Reporting (M 233-SIR), Social Media (M 233-SMD), Statement of Purpose (M 233-SOP), Shared Parental Leave and Pay (M 233-SPL), Staffing (M 233-SFT), Stress (M 233-STS), Serious Incidents (M 233-SUI), Safe Use of X-ray Equipment (M 233-SXQ), Treatment Planning (M 233-TRP), Zero Tolerance on Violence and Aggression (M 233-VAW), Whistleblowing (M 233-WBP)

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10p per photocopy
£4 per CD
£4 per memory stick

Policies and procedures about employment of staff

Information available upon request from reception includes, but is not limited to:

  • ▪  Recruitment and selection policy and procedure (M 222H)
  • ▪  Employment and induction policy (M 233-EIN)
  • ▪  Disciplinary (M 227A), Grievance (M 227B) and Capability (M 227D) procedures

10p per photocopy
£4 per CD
£4 per memory stick

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Radiation protection checklist

Information from our Radiation protection folder is available upon request from Dr Mohamed Daym, our RPS

10p per photocopy
£4 per CD
£4 per memory stick

Complaints procedures (including those covering requests for information and operating the publication scheme)

Our complaints procedure G110CW is displayed in reception, on our website and Copies are available from reception, our procedure is in line with Putting Things Right.

No charge

Confidentiality and data protection policies

Our Confidentiality (M 233-CON) and Data protection (M 233-DPT) policies are available upon request from reception.

10p per photocopy
£4 per CD
£4 per memory stick

Practice information leaflet

Our practice information leaflet is available at reception and on the website in Welsh and English

No charge

Class 6 – Lists and Registers

None Held

Class 7 – The services we offer

We offer a full range of preventative dental treatments (diagnostic, preventative and restorative) including, root canal treatments, extractions, fillings, crowns, bridges, periodontal treatments, implants, teeth whitening and alignment.

Information about the services we offer is outlined in on the practice website and in the practice information leaflet

No charge

The services provided under contract to the NHS

Information about the services we offer is outlined in on the practice website and in the practice information leaflet

No charge

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Charges for any of these services

Information regarding charges for NHS services is displayed on posters in reception, in our practice information leaflet, which is available from reception, and on the practice website

No charge

Information leaflets

We have a range of leaflets, free of charge and available at the practice, including: bridges, crowns, fillings, root canal treatment, braces, wisdom tooth removal, dentures, broken tooth, dental implants, dental veneers and teeth whitening

No charge

Out of hours arrangements 08454647

Information about out-of-hours emergency care is available in the practice information leaflet, which is available from the practice reception and published on the practice website.

No charge

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